Please use this form to make a complaint to the Department.

1. Your details

2. Complaint details

3. Informal Resolution

4. Declaration

I would like Altium Training to consider my complaint and declare that the facts stated in this application are true. I understand that:

  • You will need to handle personal details about me which could include sensitive information in order to deal with my complaint effectively.
  • You may need to exchange information about my complaint with other persons within Altium Training and external organisations.

5. The procedure

Your complaint will be acknowledged and assessed on receipt by email. You will be advised on this and what happens next, within 5 days of receiving your form.

 

*If you have exhausted both your learning provider complaint’s process and ACCA’s, you can escalate to the appropriate regulator. Details of which can be found on the ACCA website at the following link: https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect/unhappy.html



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